TERMS & CONDITIONS / Costumer service:
Skjerven Jewellery org nr 914 490 235 . Fjellveien 9 a, 1410 Kolbotn. Norway.
You can pay by debit or credit card.
TIME OF DELIVERY
1-5 working days for goods shipped in Norway. Please note that during holiday periods it can take up to 10 days for delivery. If you order items that are out of stock, you will be notified by telephone or mail. If the order is urgent, please give us a message and we will try to help you as quickly as possible.
We can ship with "Helt Hjem" in Norway.
You will receive an order confirmation by e-mail shortly after placing your order. On rare occasions an item can be out of stock. Then you will be informed by e-mail.
All your personal information is handled under strict confidence. Skjerven Jewellery will never give any of your personal information to 3rd parties.All information is encrypted for safety.
SHIPPING COSTS AND FEES
Shipping Fees is shown at check out. Norway is shipping for free.
RETURN OF GOODS – POLICY & PROCEDURE
If you want to return your jewelry, you have to send the package to our office within 14 work days after you received the jewelry. This is only silver and plated items. Solid gold and customized jewelry is not returnable.
Note that the product must be returned in the condition it was received. The product should not be used /tested. The buyer must pay for the return postage.
If you have received wrong or damaged items, we send you new products free of charge.
Skjerven Jewellery AS, Fjellveien 9 a, 1410 Kolbotn, Norway.